Cancellation policy

EYE Coffee subscriptions renew automatically every 30 days at the subscription price shown at checkout (15% off the one-time price) until you cancel. There's no minimum commitment.

How to cancel, skip, or pause: Log in to your account at eye.coffee/account and open Subscriptions to cancel, skip your next delivery, pause, or change your frequency at any time. You can also email info@eye.coffee with your name and order number and we'll take care of it.

Timing: To avoid being charged for your next shipment, cancel or skip before your next billing date. You'll find the date in your account and in your order confirmation emails. Cancellations take effect right away for all future orders.

Orders already billed: If your renewal has already been charged, that order will be processed and shipped as normal. Coffee can't be returned once shipped (see our Refund Policy). If you cancel within 24 hours of a renewal charge and it hasn't shipped yet, email us and we'll do our best to cancel it and refund you in full.

Price changes: If the price of your subscription ever changes, we'll email you before your next renewal. You can cancel at any time before you're charged.

Questions: info@eye.coffee